Help Center

Account Help

Let’s get you back to the music.

A little help goes a long way.Find a fix, adjust your membership, or reach a real person.

Crate Hackers + Banger Button

How can we help?

Billing portal

Update payment info

To update your card or billing details, use the billing portal. You'll need the email used at signup and your Order ID if Kartra asks for it.

Open billing portal

Only contact support if the portal does not work or you cannot find your Order ID.

Search your inbox for:

Crate HackersThe DJs VaultInvoiceReceiptOrder IDBilling
Fastest path:Use the same email you used when you joined Crate Hackers.